Excellent Customer Service

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“Excellent Customer Service”

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“Don’t usually write google reviews but thought the excellent customer service and standout attention to detail from the Genesis Home Improvements team warranted the recognition. You’ll definitely be my go to for future home improvements!”

– Henry G.

When it is time to consider improving your home, we would love it if you called us. Put your trust in Genesis Home Improvements! You will be glad you did.

Google Rating

4.5

Based on 318 reviews

Genesis Home Improvements SD

4.5

Richard Land

18:36 12 Sep 24

We had an amazing experience from start to finish with the sales people, the project Manager Joe, the tear off crew, installation crew and everyone else involved. Very professional, very clean on time and knowledgeable in their realms. The team installed quicker than anticipated and left no trace behind.I highly recommend Genesis for your home needs.

Mahesh Gurav

18:55 07 Aug 24

Genesis did an outstanding job repairing our roof. We had some significant damage after a storm, and their response was prompt and efficient. The crew was respectful of our property, cleaned up thoroughly after the job, and the repair work was flawless. Our roof looks as good as new, and we feel confident that it will hold up for years to come. Excellent service and quality workmanship.

Robert Bangs

21:53 11 Jul 24

Crews were excellent. Despite heat they worked every day until job was complete. They were thorough and did an excellent job. We are very pleased with the results.

Kristine Jaworski

22:47 21 May 24

Genesis home improvement did a great job on prep work, stucco repairs, cool coat paint project. Jose did a terrific job working on our home. We are very pleased.

Kathy Klick

21:21 20 May 24

Genesis’s whole group were amazing. They were prompt, worked hard, did an exceptional job at clean up. The end result is great. The Manager was Joe, who kept me abreast of all aspects of the project. I would totally recommend them.

Kenneth Watson

21:26 01 May 24

It started with the Sales team Bryan who introduced us to the Genesis products. Initially we wanted to paint the house, yet we decided to install windows first. Bryan discussed in detail the benefits Anlin windows would provide. We ordered 8, eight, windows. Our project manager Sebastion, communicated effectively keeping us informed on when the windows would be manufactured and ready for installation. On schedule the windows arrived and were professionally installed by Felipe. The care and quality that Felipe performed was incredible. Between the three teams Sales, Project Management and Installation they all were great ambassadors for Genesis Home improvement. I would recommend them to anyone considering them for windows, roofing or painting. As you can see in the photos, windows look amazing, a great improvement over the single pane ones that were replaced. Now the exterior painting needs to be done next.

jason cook

23:40 23 Apr 24

We used Genesis for our roof and loved the work. We ended up having them replace a few of our windows and also paint our house. We are extremely happy with the final products. The whole process was smooth as well. They communicated with us all the way through and were clean, professional, and kind. Five stars. We would use them again in a heartbeat.

Odette Zwick

23:28 20 Apr 24

I have had a couple of projects done by Genesis. We had our whole house stuccoed and had the patio covering done. They did such an amazing job. Our neighbors have driven by and stop to tell us how beautiful our house looks and that it’s a night and day difference. The workers were all very kind and professional. Robert always made sure everything was clean after they left each day. They even finished the stucco ahead of schedule. Genesis really did do an amazing job and customer service was awesome. Thank you Genesis, Horacio, Robert and Alan for all your hard work and making my house look like new.

Debi Rodibaugh

19:13 11 Apr 24

Wanted to take a moment to share an outstanding experience I had working with Genesis home improvements on a double pane window project. The entire process was exemplary. from the gentleman that came to do the estimate to the project manager and the window installers. From beginning to end, the company paid attention to my needs listened and got me a good deal. I’d highly recommend Genesis home improvements to anyone looking to get their house remodeled

mick coy

02:50 27 Mar 24

This is my first experience with Genesis Home Improvement. The crew that came to my house was excellent. They were polite, professional, and their work was top notch. Most importantly, this is a group that I trust and around my home and my family. We are very satisfied with the whole experience, and would recommend Genesis Home Improvements to others. Thank you for our beautiful new look. I’m sure the neighbors are jealous.

Elaine Holy

23:27 26 Mar 24

Great team work. From Strider & Noor, in sales, David supervisor. Painters we had were great. Very detailed, respectful of our property and very professional. Highly recommend Genesis for home improvement.

Leanna Healy

22:48 25 Mar 24

If you’re doing any kind of home remodeling or renovations, which we all know to be extremely stressful as is, I highly recommend using Genesis! I spoke with Casey and she was completely professional and kind. She was patient with all my questions ( which lord knows I had a lot) and took the time to answer every single one of them thoroughly. You could tell she knew what she was talking about. We will definitely be using Genesis again as we expand our property with a garage unit. Using Genesis is having peace of mind that your home will not only be taken care of but your appointments will be organized and on time. Thank you Genesis and Thank you Casey for making this project that much easier !

C M

01:02 13 Mar 24

Genesis just completed tex-coting my house exterior. My house is stucco so it needed significant stucco repair. Top marks to the crew and their work. The job was completed efficiently and in a timely fashion. The crew were real artists. Every aspect of their work was first-rate. The Tex-cote colors are deep and way better than any latex paint. My only criticisms is the unacceptable hard sell. The initial bid came with a discount that was only available if I signed immediately. Fortunately CA has a 3 day right to cancel so I decided to sign knowing I could cancel. Still the sales pitch was marked by over the top pressure. After the job was complete I got a high pressure, unprofessional phone solicitation for additional work. The caller would not relent and I had to insist they stop and go away.Why the company does this when they have a great product and very competitive pricing is beyond me. Unfortunately this aspect of the company makes it impossible for me to recommend Genesis to my friends as I do not want to be associated with their sales techniques.

Gail Rhodes

23:25 19 Feb 24

Amazing group of people, excellent job, courteous, and professional. Clean up was perfect. I would only recommend Genesis for all roofing projects. Joe, project manger and Tim, sales were a delight to deal with. Best professional team I have ever dealt with!

Sheila H.

01:31 18 Feb 24

GHI installed our patio cover the week before San Diego's Great Rains, Monday, Jan 22, 2024. It really held up against the worst deluge we've had in decades. Our neighborhood was hardest hit. We are very satisfied with the work done on our property. We also were impressed with Keagan, our sales rep, and the installer. They showed up for appts. on time. They were courteous, knowledgeable, and efficient. We are very pleased with the professional way they dealt with us.

Alice Purdy

00:15 08 Feb 24

Service - Paint ExteriorWe recently had our house painted by Genesis. They were great to work with. The project manager - Horacio was available to answer any questions and followed up on site throughout the process. He was very patient with me as I asked for a few changes after the project was started. The crew doing the work were here on time and were very professional. They also cleaned up the area at the end of each day.

Victor Balares

19:25 01 Feb 24

Always a pleasure to have Genesis work on the house. I've done both windows and Coolwall and have been fully satisfied with not just the products but the professionalism of the sales team, project manager and crews. Horacio was communicative, punctual and delivered on his commitments to the project. Manny and Rafael in the crew were respectful, quick and clean. I'd highly recommend Genesis for future work and intend to work with them again.

Alvin

21:51 18 Jan 24

Just had the Texcote Coolwall installed. Extremely satisfied with the process and product! Highly recommend. Project manager Sebastian was very helpful throughout the whole process.Was there every step of the way and addressed all our concerns. Very professional.

Desiree Young

19:20 17 Jan 24

This was such an easy and streamline process. These guys handled everything. They took the measurements, helped us with design choices, and the ordering and install process was fast and painless. It looks so good and I’m so pleased with our new outdoor space! Such value and professionalism!

V Jarvis

20:36 11 Jan 24

Absolutely EXCELLENT customer service!Johnny was genuinely knowledge able and passionate about the product, very personable and openly honest. Memo even got compliments from all my neighbors for his precision, neatness and hard work. He was dependable and extremely thorough. Horacio was always pleasant and listened to my questions. My home is now like new. I am satisfied, happy and a little house proud. So glad I chose Genesis to revive and improve my house.

Kevin Huff

22:10 09 Jan 24

Genesis crew was very professional and stood by the agreed upon elements. The paint texture, color and trim look great. They were very careful with clean-up and protected the plants from damage.

Sandy Burney

21:46 08 Jan 24

The installers from Genesis Home Improvement were punctual and worked until sundown on a very large roof. Gabriel answered any questions I had during the installation; and Joe, the project manager communicated throughout the project. I am very satisfied with the installation and materials used for my new roof. I highly recommend this company!

Gail Matson

22:59 19 Oct 23

Had our two story home get a new shingle roof. . . With existing solar panels being removed and put back on with new wiring, conduits, and mounts! The Ridgeline vent will help all our attics release excess hot air to keep our home cooler. And the labor and materials warranties are good for us and one buyer--for 50-years!

rose talaro

23:38 21 Aug 23

Frist like to say thank you Tim for taking the time to explain ALL of what Genesis Home Improvements is and going to do on my rooftop and now that I see the grate work they ALL did I’m vary happy!! and if I may say Hilary put the roof though a good test!👍🏼 I was looking n looking for a company that would give me good quality work and GENESIS did😊. I recommend them highly .. THANK GUYS! for your hard work!!… God Bless n be safe.😊Rose talaro

Jeff Wallis

20:11 11 May 23

Very professional and extremely knowledgeable in the removal and installation of windows and sliding doors. Everything was explained about the installation, use and care! Our windows and sliders are absolutely beautiful. The entire crew Keegan (salesman) Joe (project manger) and Steve the (Foreman) were extremely courteous and professional through the entire process. We could not be happier with the experience with Genesis Home Improvement! ❤️

Jordan Peters

19:16 03 Apr 23

I recently had Genesis Home Improvements SD replace some of my windows and I was very impressed with their services. Their team was knowledgeable and helpful in selecting the right windows for my needs and budget, and they were able to complete the installation in a timely manner. The new windows look fantastic and have made a noticeable difference in the energy efficiency of my home. I appreciated their attention to detail and commitment to customer satisfaction. I would definitely recommend their window replacement services to anyone in need.

Debbie Burzynski

22:05 01 Apr 23

From our first introduction to Genesis (Horacio), to our in-home appointment (Tim & Shawn), to signing the dotted line with Joe, I couldn’t be happier. All the employees were professional, friendly and ON TIME (when does that happen). I felt the company was trustworthy and transparent. Our roof materials are of the highest quality and workmen seemed happy and diligent. The new roof adds significant value to our home and is guaranteed for 50 years! I highly recommend Genesis!

Marjorie Richardson

18:03 12 Dec 22

My experience with Genesis Home Improvement was great from start to finish. All of the staff, from sales to the work crew, were friendly and professional. The crew took their time to make sure everything was done well and kept the project within the schedule. My house needed some stucco patching and they did a nice job matching the texture to the rest of the home. The paint job was amazing and makes my home look like new. I would recommend this company to anyone looking to repaint their home.

Laura Vallejo

01:29 28 Oct 22

These guys are the best. They painted our house and also built a patio for us a few months later. They do really good work. Eric, David, Horacio Luis really nice guys and hard working. The quality of the exterior paint product is second to none and the patios are custom made to order. We are really happy we found Genesis and would definitely recommend them to others. We added a few photos of the exterior so anyone else considering them can see the work.

David Harris

03:03 25 Oct 22

Recently had some work done on my home by Genesis Home Improvements. They installed new windows. The windows are great quality and look nice. The took some time to arrive, but Joe the project manager kept me updated regularly and was quick to let me know of scheduling changes. His crew worked hard and installed all the window sin one day. They are nice guys . Friendly and polite. They ape the work area clean and tidy and were respectful. Genesis offers financing and lots of options for getting he work done, its a big purchase so to have options was great as others we called did not have as much. All in all a good experience, we my hire them again when we need to paint in a few years. Thanks, David

Scott Enyeart

00:42 04 Oct 22

Genesis was great from the beginning, from Fred who made first contact to Joe who was our project manager. Joe kept in touch and kept us up to speed on the project including our solar removal and reinstall process. Both our pool and residential solar were reinstalled when we were promised. Angel and his rlroof removal crew were great and you will not be disappointed if you use Genesis for your roofing jobs. Joe went above and beyond, and in today's world where customer service is lacking sometimes Joe will not let you down. My wife and I completely recommend Genesis for your roofing projects.

Kim Danielson

17:09 30 Aug 22

What I can tell you is my house has stayed cool all summer. We used our AC but hardly comes on during the day. The Cool Coat paint WORKS!!!! I recommend this product...saved on my SDGE bill . This product is amazing

Iryna Sheeler

21:13 22 Jun 22

My experience with this company from the presentation to the end was exceptional!!!! Colin and Daniel did fantastic presentation!!!! Horacio as a project manager was amazing. He was at our house almost every day and explained everything what was going on. Marcos and his crew were such a hard workers and ALWAYS ON TIME. You are all wonderful and professional people and we are lucky to do our project with you. In the future we plan to continue using your services. Thank you so much. Iryna and Joseph

Jaime Parr

07:54 10 Jun 22

We had a great experience installing our roof with Genesis.Tip and Christian did a great job presenting to us a potential game plan, as well as educating us on the materials and installation process. They took their time to answer every single question and concern we had, which really helped us feel comfortable making such a huge decision.The demo team was SO quick, and left our yard completely spotless.Gabriel and his team worked incredibly hard in the heat, and were still happy to follow me around as I pointed out pieces of my roof asking questions.Our project manager JOE could not have been more helpful. He was available the entire project, and just genuinely wanted to make sure that we were happy at the end of the day. And we are!Every single person we worked with at Genesis was incredibly professional, knowledgable and friendly. They have so much experience working together, you won't be disappointed.As for the finished product, it's exceeded our expectations.We are so happy to now be a part of the Genesis family, and will be choosing them for our future projects!

juan figueroa

01:21 09 Jun 22

Guys came in on time with no time waisted began removing the old windows and French door to quickly install new one's. New windows and door are excellent 👌 and look beautiful. Great job guys & thanks for the professional work.... definitely recommend Genesis Home Improvement

Hal Toomer

00:35 09 Jun 22

This job included the removal of old, sun-damaged wood, replacing it with new wood, sealing cracks in stucco, painting with an undercoat and a colored exterior coat. Some useless "gingerbread" flourishes that were original to the house were removed and simplified. The entire house was painted.The process was straightforward and without complication or incident. The only short delay was caused by running out of paint. The construction crew was extremely capable and highly skilled. The salesman who priced the job visited several times to check on progress and my satisfaction. The job was finished on schedule.The only thing I cannot comment on was the price: I know nothing of such things. It seemed expensive, but that is the opinion of a miser.At the end of the job, I was very satisfied and pleased. My house had been in the most disrepair in the neighborhood. Now it looks brand new.

Joanne Principe

12:15 08 Jun 22

New windows installed throughout house. They look great. We love them. Installation staff very neat, thorough, and left no debris. Very happy. Contact for installation very helpful and informative. Highly recommend.

Aimee Gonzalez Camacho

16:02 18 Mar 22

Great quality product with a lifetime warranty. The crew was on time, respectful, clean, and professional. The end result was beautiful and we are super satisfied with the whole process!

rita ardilla

02:10 05 Jan 22

Genesis Home Improvement is an excellent company. They use a new type of paint it's called cool paint. The workers were clean and fast. The lead was Robert, he went beyond was was required of him. Very personable and efficient. The Project Manager Joe was unbelievably efficient. This is the first company that cares for the people. Joe knew that I was basically alone so took it upon his self to install the back slider himself. So would be protected by their superior locking system. Robert also went to purchase for me new door locks. He pained my mailbox which needed help! He did all this! None of this was in contract. Robert and Joe took it upon themselves to ensure I was safe and that my house was in 1st class appearance. I recommend Genesis Home Improvement to any needing work done there prices are reasonable for excellent work.

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Service Hours

Monday to Friday : 08:00am to 04:00pm
Saturday, Sunday : closed

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5482 Complex St Suite 105,
San Diego, CA 92123
Info@genesishomeimprovementssd.com

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1 (858) 792-9444

Excellent Customer Service

“Excellent Customer Service”